Twenty years of sustainable tourism development for destinations worldwide

Twenty years of sustainable tourism development for destinations worldwide

Helping tourism businesses innovate and stimulate the visitor economy

Helping tourism businesses innovate and stimulate the visitor economy

Welcome to Acorn Tourism Consulting

What We Do

Inspiration

  1. Clifton Suspension Bridge Balloon Festival
    Our reputation in the field of tourism statistics and measuring the economic impact of tourism is unparalleled. We are experts in the development of systems of tourism statistics, compilation of tourism satellite accounts and natural capital accounting, as well as measuring the local economic impact of tourism. Our ATOM forecasting model and T-Stats tourism tracking system are two products we have developed and installed in destinations across the globe.
  2. Scuba diver in the Caribbean
    We plan and develop tourism products and experiences that are financially and environmentally sustainable. Acorn’s in-depth understanding of niche visitor markets ensures we can help you differentiate yourself from your competitors by creating innovative market-led experiences. We can provide options appraisals, feasibility studies, business planning and capacity building to support your product development process.
  3. Butcher's window
    In an increasingly competitive global marketplace, it is essential to have a strong brand and a marketing campaign that clearly promotes your values and resonates with your target audience. Acorn builds destination brands and content marketing strategies. We deliver digital marketing campaigns, build national tourism websites and create inspiring content. Working with travel influencers we can do social media takeovers. We can also monitor your brand awareness and the effectiveness of your promotional campaigns.
  4. Aerial beach umbrellas
    We can help you work out where you want to go and how to get there. Acorn uses a well-defined strategic planning process to establish how you can become a more competitive and sustainable destination or tourism business. Our approach is collaborative, engaging widely with your stakeholders, creating a joint vision and co-developing an Action Plan that can be implemented with the available financial resources and workforce.
  5. Woman leaning out of train window
    We offer expert qualitative and quantitative tourism market research, including face-to-face and online surveys, focus groups, bulletin boards, and business and stakeholder consultations. We maintain and update vast databases of research that include niche market and destination profiles, inbound and outbound tourist flows, and industry trends. This allows us to commentate, predict and forecast with insight, intelligence and confidence.
  6. Couple of high rock in Norway
    T-Stats is our online tourism tracking system for destinations. We understand that every destination is different, so T-Stats is tailor-made to allow you to track whatever is important, from accommodation occupancy, through to visits to attractions, footfall, attendance at events and even the weather. Bringing all this together into one easy-to-use database provides information for assessing the effectiveness of marketing activities, attracting investors, assisting funding applications or simply getting to know your destination better.
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Acorn Tourism Consulting has:

Inspiration

  1. Successfully completed
    302
    projects
  2. Enjoyed working with
    157
    clients
  3. Delivered projects in
    82
    countries
  4. Served the sector for
    20
    years

Where We Work

Number of results: 288

, currently showing 1 to 20.

  1. Address

    Pebsham, United Kingdom, East Sussex County Council, Hastings Borough Council, Rother District Council

    Telephone

    20000

    East Sussex County Council, Hastings Borough Council, Rother District Council,

    In-depth analysis of 15 recreational markets identified that a multi-sport activity centre with international standard BMX and skateboarding facilities at this country park outside Hastings would appeal to both young local residents and…

  2. Address

    Rwanda, Rwanda Development Board

    Telephone

    65000

    Rwanda Development Board,

    Development of a tourism statistics database for the collection, compilation and dissemination of tourism statistics in Rwanda. The study also included the development of a first experimental tourism satellite account for the country.

  3. Address

    City of London, United Kingdom, City of London Corporation

    Telephone

    8000

    City of London Corporation,

    Assessment of the impact of the Culture Mile Pop-Up Art programme through observations and interviews with 200 persons showing a level of interest in the installations. Also included interviews with local businesses seeking the views of owners…

  4. Address

    Uganda, CBI, Netherlands Enterprise Agency

    Telephone

    30000

    CBI, Netherlands Enterprise Agency,

    CBI Netherlands required a detailed Value Chain Analysis of the Ugandan tourism sector to identify the challenges and opportunities to support the growth of the sector. The findings of the VCA would then define the scope of a five-year tourism…

  5. Address

    Fiji, South Pacific Tourism Organisation

    Telephone

    42000

    South Pacific Tourism Organisation,

    Development of 22 niche segments to assist South Pacific countries to develop tourism in these markets. The segments included birdwatching, cultural heritage and historic tourism, cycling, diving, festival and sports events tourism, and fishing.

  6. Address

    Vietnam, UNWTO, UNDP, Ministry of Tourism

    Telephone

    230000

    UNWTO, UNDP, Ministry of Tourism,

    Development of a system of tourism statistics for Vietnam to enable the commencement of a range of data collection, including an air visitor survey, domestic tourism survey, accommodation occupancy survey, and tourism sector supply surveys.

  7. Address

    York, United Kingdom, Visit York

    Telephone

    4000

    Visit York,

    Visit York’s activity covers all aspects of tourism marketing, including market intelligence and providing business support. In order to inform on the development of the tourism sector they contracted Acorn T-Stats in 2015 to implement our online…

  8. Address

    Wales, United Kingdom, Pembroke Dock Tourism and Heritage Group and Town Team

    Telephone

    10000

    Pembroke Dock Tourism and Heritage Group and Town Team,

    Community consultation, market analysis, options appraisal to inform a business plan for social enterprises to stimulate tourism in Pembroke Dock, south Wales.

  9. Address

    Worldwide, Mintel

    Telephone

    2500

    Mintel,

    Specialist niche market report that profiles the world’s great Mountain Tourism destinations and myriad of activities, and discusses the motivations of the ‘hard’ or ‘soft’ adventuring mountain tourist.

  10. Address

    Worldwide, CBI, The Netherlands Enterprise Centre

    Telephone

    5000

    CBI, The Netherlands Enterprise Centre,

    A detailed study into Religious Tourism and the European market of believer and non-believer consumers was required to support SMEs to prepare suitable tourism products for the market.

  11. Address

    Saudi Arabia, Saudi Tourism Authority

    Telephone

    30000

    Saudi Tourism Authority,

    The Saudi Tourism Authority established a target of identifying, designing and supporting 200 experiences under the brand of “Amazing 200”. These experiences were targeted at the mid-value, high-value and VIP segments and had to meet pre-agreed…

  12. Address

    Kent, United Kingdom, Thanet District Council, EU Interreg IVa

    Telephone

    40000

    Thanet District Council, EU Interreg IVa,

    Thanet's 17 beaches are its greatest tourist asset. This strategic action plan produced a master plan for each beach, identifying improvements to the visitor experience, locations for new beachside visitor accommodation and appropriate management…

  13. Address

    Lesotho, Lesotho Tourism Development Corporation, World Bank

    Telephone

    55000

    Lesotho Tourism Development Corporation, World Bank,

    This project brought together all the tourism statistics that had been collected over the previous 10 years and consolidated them in an online tourism statistics database that was programmed specifically for Lesotho. It also included improved data…

  14. Address

    East Sussex, United Kingdom, Rother District Council

    Telephone

    10000

    Rother District Council,

    Study to produce three itineraries, one each for Burwash, Pevensey and Rye in East Sussex aimed at encouraging both residents and visitors to enjoy sustainable activities in these areas, particularly for walking, cycling and horse riding.

  15. Address

    Saudi Arabia, Ministry of Tourism, Boston Consulting Group

    Telephone

    36000

    Ministry of Tourism, Boston Consulting Group,

    Assessment of the existing tourism product and markets visiting the Asir province of Saudi Arabia, followed by the identification of a series of development options to encourage domestic and international tourism, in particular for adventure and…

  16. Address

    Germany, German National Tourist Office

    Telephone

    7500

    German National Tourist Office,

    The German National Tourist Office in the UK commissioned a benchmarking study on the impact of social media Influencers and OTAs and their relationships with national tourist boards.

  17. Address

    Kuwait, Ministry of Commerce and Industry

    Telephone

    240000

    Ministry of Commerce and Industry,

    Study for the development and implementation of a system of tourism statistics in Kuwait, and the design and programming of an online database system for the collection, organisation and dissemination of the data.

  18. Address

    Libyan Arab Jamahiriya, People’s Committee for Tourism, UNWTO

    Telephone

    42000

    People’s Committee for Tourism, UNWTO,

    Study to provide a series of interventions over two years to assist with the development of a system of tourism statistics and to assess the growth of tourism in the country under various development scenarios.

  19. Address

    Falkland Islands, Falkland Islands Tourist Board

    Telephone

    18000

    Falkland Islands Tourist Board,

    Each year Acorn compiles all the tourism statistics for the Falkland Islands into a single annual statistics report. This includes air and cruise survey findings, air and cruise arrivals, accommodation occupancy, and domestic tourism survey…

  20. Address

    Belgium, European Union

    Telephone

    10000

    European Union,

    This policy paper study for the European Union examined exchange rate changes between the euro and five other key currencies: the US dollar, Japanese yen, Chinese yuan, Russian rouble, and British pound, over a five year period and their impacts on…

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Featured Projects

Inspiration

  1. Colombia tourist routes community based ecotourism
    We worked with three very different rural communities, all with exceptional biodiversity and all of which had been severely affected by the conflict in Colombia. Together with E3 Group in Colombia and RHS Kew Gardens, we developed tourist routes that promote forest protection and peacebuilding through community-based ecotourism.
    1. 1 Jan 202231 Dec 2022
  2. Responding to COVID-19: Impact on Tourism in Jordan
    Developed a model for projecting visitor arrivals and expenditure to Jordan, the Middle East and worldwide over the period to 2030. Scenarios for the development of the pandemic were then applied to identify impacts on visitor arrivals, expenditure, gross direct tourism value added, and employment.
    1. 1 Jan 202231 Dec 2022
  3. Bristol Market Research Clifton Suspension Bridge
    Bristol Future Parks was part of a two-year national Future Parks Accelerator scheme to enable Bristol City Council to transform their green spaces and become financially sustainable. Assessments of 10 pilot parks and best practice case studies informed a strategic roadmap for the way forward.
    1. 1 Jan 202231 Dec 2022
  4. Lincoln Cathedral, UK
    Study to provide Visit Lincoln and two surrounding local authorities with an in depth understanding of the profile of visitors, focusing in particular on demographics, lifestyle and interests. Also included the investigation into seasonality impacts through deployment of an accommodation survey.
    1. 1 Jan 202231 Dec 2022
  5. Great Ethiopian Run in Addis Ababa used Influencers to raise awareness as part of their international
    Acorn worked with the Great Ethiopian Run, Africa's biggest road race, to produce a 3-year digital marketing strategy to increase international participation. This involved 4 high-profile travel influencers participating in the race and generating a reach of 1.25 million and 8% engagement.
    1. 1 Jan 202231 Dec 2022
  6. Roseau, Dominica
    Study contracted by Discover Dominica Authority to develop a sustainable voluntourism strategy for the country with the overall aim of increasing visitor numbers and expenditure. This included practical guidelines for the private sector on how to develop this niche segment.
    1. 1 Jan 202231 Dec 2022

"Acorn Tourism has produced multiple tourism research projects for the CBI including tourism sector Value Chain Analysis and niche market studies for SMEs in developing countries.  They are a very solid research partner and always deliver to great satisfaction."

Arthur Scheinhardt
Programme Manager Marketing Intelligence, CBI, Netherlands Enterprise Agency
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Blogs

Courses to help boost your knowledge on Sustainable Tourism

Courses to help boost your knowledge on Sustainable Tourism

Read time: 3 mins

Here at Acorn Tourism Consulting, we believe in the strength of working together to build a greater sustainable future for the tourism sector and beyond. We have been promoting some sustainable tourism through our social media platforms and decided that it would be helpful to also collate them all into one blog.

Bellhurst  Trust Carbon offsetting East Sussex

Acorn’s Carbon Offsetting Projects expand..

Read time: 1 minute

As part of our journey towards carbon neutrality to help compensate our emissions we already support a flight offsetting charity called Atmosfair.   Our donations provide efficient cooking stoves in Lesotho which save 80% of energy, produce less smoke and avoids deforestation reducing the need for firewood.  We chose this charity in Lesotho as we have worked there and work regularly in sub-Saharan Africa. 

Sustainability Competitions

Which global competitions would suit your business or initiative?

Read time: 2 min

Alongside sustainability certification, there has been a growing number of competitions arising throughout the travel industry around sustainable development and growth. Some of these competitions help to promote businesses and initiatives, whilst others provide funding and support to help organisations prosper and grow in a sustainable and regenerative manner.

Can email newsletter help you grow your business?

Can email newsletter help you grow your business?

Read time: 1 min

It is good business practice to keep in regular contact with contacts on your database and email newsletters, which are easy and cheap to produce, are the best way of doing this.  Broadly, email newsletters are the first step towards generating a sale at some point in the future.

The one magic sentence that will ensure you are doing it right

The one magic sentence that will ensure you are doing it right

Read time: 2 mins

Some may tell you that there is no magic potion for success in business, whatever industry, or sector one is working in. We disagree. There is one principle that, if followed, will almost always bring success: ...

Tourism Recovery – How Far Have We Come?

Tourism Recovery – How Far Have We Come?

Tourism is very clearly in the recovery phase following COVID-19, but to really understand the level of this recovery, and at what point visitor numbers, spend, footfall (whatever is important in your destination) surpass where they were before the pandemic, regular tracking is required.

Which sustainability certification should tourism businesses choose?

Which sustainability certification should tourism businesses choose?

Read time: 3 mins

Tourism businesses are facing increasing pressures to conduct their activity in a sustainable way to reduce their impact on the planet and contribution to climate change or biodiversity loss. A sustainability certification for tourism businesses can help provide structure and guidance with clearly defined steps to take to achieve these sustainability goals.

How to use marketing to tackle sustainability issues?

How to use marketing to tackle sustainability issues?

Read time: 3 mins

Tourism often plays an important role in a destination’s economic development, bringing in visitors to spend money in local businesses, inward investment to develop infrastructure and providing jobs for residents. However, managing a destination sustainably is not an easy task. Tourism, if not planned and managed appropriately can become destructive – over tourism, degradation of the environment, loss of culture, disruption of local community’s lives, seasonality, etc.

How to use social media to grow your business?

How to use social media to grow your business?

Read time: 1 min

Social media has become an incremental part of any business’ digital marketing strategy. With a constantly growing number of users, social media is a convenient and cost-effective way for a business to reach the market, engage with consumers and grow.

Sustainable destination management, where should you start?

Sustainable destination management, where should you start?

Read time: 1 min

Sustainable destination management is as much a necessity as it is challenging. A destination is a very complex ecosystems composed of multiple stakeholders that can sometimes have competing interests. Organisation, cooperation, collaboration, consideration of all stakeholders and effective systems for measuring and monitoring are essential. Sustainable destination management is not a target to achieve, it is a journey and ever evolving. A destination can never truly be sustainable, but some are getting pretty close! 

Our journey towards carbon neutrality

Our journey towards carbon neutrality

Read time: 2 mins

Most individuals and businesses are becoming more aware of their carbon footprint and mindful that emissions should not creep back up to pre pandemic levels. At Acorn Tourism, we’ve been trying to work out how we can make our operations carbon neutral.

The journey has not been simple…

Tourism impacts residents quality of life: here’s what you can do.

Tourism impacts residents quality of life: here’s what you can do.

Read time: 1 min

Monitoring inhabitants’ satisfaction has been identified by global sustainable destinations management standards as one of the essential guidelines to follow when working towards a more sustainable tourism industry. The local community is likely to be the one that suffers rather than benefits from tourism activities when their needs are not considered in tourism development.  Tourism activities are likely to disrupt residents’ quality of life: more traffic, less access to the city centre due to higher prices, etc.

How to become a sustainable destination?

How to become a sustainable destination?

Read time: 2 mins

Managing a destination sustainably is not an easy task, and there are various threats and challenges that destinations are increasingly facing.  And carbon offsetting and planting trees will, unfortunately, not be enough.  From threats linked to climate change and increasing GHG atmospheric concentrations to challenges related to the wellbeing of the population and visitors, the management of waste, energy, water but also culture and heritage, and the engagement of local businesses, it can sometimes be challenging to identify the next steps a destination should take.

20 years later… what has changed?

20 years later… what has changed?

Read time: 3 mins

On the 10th of January 2002, Alison Burgh and Kevin Millington created Acorn Tourism Consulting Ltd. In 20 years, the tourism industry has evolved dramatically, our work has significantly changed, but the people that we have met along the way have remained as inspiring and resilient!

What is the Green Destinations Top 100 Stories?

What is the Green Destinations Top 100 Stories?

Read time: 2 mins

The Green Destinations Top 100 Stories is an annual competition launched in 2014 to help destinations at different stages of their journey towards sustainable and regenerative tourism. The Top 100 is an effective tool for every destination, whether they are looking to learn more about reporting and communicating sustainability, wanting to establish themselves as an industry leader by sharing an innovative project implemented, or looking for an achievable yet ambitious first step to learn more about destination sustainability guidelines.

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Contact us

3 Woodland Enterprise Centre, Hastings Road,
Flimwell, East Sussex, TN5 7PR, UK

+44 (0) 1580 879970

contact@acorntourism.co.uk