How to Manage Risks in Tourism - A Business Guide

About

Summary 

Commissioned by the CBI, the Netherlands Enterprise Agency, Acorn researched and co-authored this extensive report into the process behind managing risks in tourism in order to support SMEs in developing countries to implement a clear plan that can be enacted during a time of crisis.

Our Approach

A comprehensive study into risk management was conducted, firstly outlining the purpose of risk management along with analysis of the varied definitions of a crisis, ranging from health threats such as the 2020 Covid-19 global pandemic, natural disasters (earthquakes, tsunamis, volcanic eruptions), political unrest and terrorist threats.  The importance of pre-planning and effective communication with a variety of stakeholders throughout the process was identified as key to success in managing any crisis and a number of practical tips to establish a robust plan were offered.  The research was supported by case studies of crisis management by various destinations and how actions taken resulted in a successful resumption of tourism over time.

Outcome 

The report clearly segmented risk management into two key timelines: developing a Risk Management Process before the crisis occurs, to the implementation of a four-step process during the crisis.  This four-step process of Mitigation, Preparedness, Response and Recovery was clearly outlined and included detailed structured tasks.

 

Directions

Projects Nearby

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How to Manage Risks in Tourism - A Business Guide

Client:

CBI, the Netherlands Enterprise Agency,

Location:

Worldwide
CBI, the Netherlands Enterprise Agency

This project contributes to the following United Nations Sustainable Development Goals:

  • Acorn AwardsSDG 1 - End poverty in all its forms everywhere SDG 1 - End poverty in all its forms everywhere 2020
  • Acorn AwardsSDG 8 - Promote sustained, inclusive and sustainable economic growth, employment and work SDG 8 - Promote sustained, inclusive and sustainable economic growth, employment and work 2020
  • Acorn AwardsSDG10 - Reduce inequality within and among countries SDG10 - Reduce inequality within and among countries 2020
  • Acorn AwardsSDG11 - Make cities and human settlements inclusive, safe, resilient and sustainable SDG11 - Make cities and human settlements inclusive, safe, resilient and sustainable 2020

Contact us

3 Woodland Enterprise Centre, Hastings Road,
Flimwell, East Sussex, TN5 7PR, UK

+44 (0) 1580 879970

contact@acorntourism.co.uk