About

Summary 

Commissioned by the CBI, the Netherlands Enterprise Agency, Acorn researched and authored this extensive report, which showcases best practices from inbound tour operators in developing countries. The report covers various topics, including economic development, environmental impacts, and social and cultural initiatives. 

Our Approach 

Using our contacts and industry knowledge, we contacted inbound tour operators in emerging markets. These tour operators or experience providers were chosen for their commitment to sustainability. We interviewed the owner-managers of each organisation online to learn more about their initiatives before writing each case study. 

Outcome 

The report is divided into four key sections, with two or three long case studies and one or two short examples under each category. Each case study includes a quote from the owner-manager that suggests how other organisations can follow suit. A list of tips on how other tour operators can adopt these strategies is also provided at the end of each section.